Toma de decisiones agiles en organizaciones digitales: Diseño de estructuras adaptativas Agile decision-making in digital organizations: Design of adaptive structures

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Leonardo Álvaro Banguera Arroyo
Harry Oswaldo Reyes Venegas
Zoila Lucrecia Cevallos Revelo
Javier Alexi Jiménez Peralta

Resumen

La creciente digitalización de los entornos empresariales ha intensificado la necesidad de contar con procesos de toma de decisiones ágiles, capaces de responder con rapidez, precisión y flexibilidad a condiciones cambiantes. Este estudio analiza los principales factores que influyen en la toma de decisiones ágiles dentro de organizaciones digitales y propone un modelo conceptual de estructuras organizacionales adaptativas que potencia la autonomía, la colaboración y el uso estratégico de datos. La investigación se desarrolló bajo un enfoque cualitativo–descriptivo, mediante revisión sistemática de literatura científica publicada entre 2018 y 2025 en bases de datos internacionales. Los resultados evidencian que la agilidad no depende únicamente de la velocidad, sino de un conjunto de capacidades dinámicas, entre ellas: descentralización, equipos autoorganizados, digitalización de procesos, integración tecnológica y aprendizaje continuo. Se concluye que las estructuras adaptativas son un requisito fundamental para consolidar organizaciones resilientes, innovadoras y competitivas en entornos digitales caracterizados por alta volatilidad e incertidumbre.

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Banguera Arroyo, L. Álvaro, Reyes Venegas, H. O., Cevallos Revelo, Z. L., & Jiménez Peralta, J. A. (2025). Toma de decisiones agiles en organizaciones digitales: Diseño de estructuras adaptativas: Agile decision-making in digital organizations: Design of adaptive structures. Boletín Científico Ideas Y Voces, 5(3), Pág. 444–459. https://doi.org/10.60100/bciv.v5i3.259
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