Intellectual Capital Perspectives on Performance Evaluation in Technological Institutes Perspectivas del Capital Humano sobre la Evaluación del Desempeño en Institutos Tecnológicos

Abstract

The evolution of the knowledge society has impacted the productive market, demanding a high level of competitiveness in the products or services they offer; which challenge the management system they practice to optimize their functions. The purpose of the research is to reveal the perspectives of the teaching staff on the performance evaluation process that they implement at the Instituto Superior de Tecnología Consulting Group Ecuador. The study was framed in a qualitative approach from the narrative method. The data collection techniques were in-depth interviews. The key informants were 5 teachers from the administration major. The analysis of the information was based on the narrative interpretation of the subjects' stories. The findings revealed an evaluation process with characteristics of the competency model integrating scientific production; At the same time, various managerial factors were revealed that affect the work performance of the Institute's teaching staff. It is important to highlight that performance evaluation is a necessary strategy for detecting the needs to be strengthened that determine the quality of performance and productivity of Higher Education Institutions.