Psychosocial stress and burnout syndrome as key variables for strategic planning in the industrial sector Estrés psicosocial y síndrome de burnout como variables clave para la planificación estratégica del sector industrial

Abstract

This study addresses the impact of psychosocial stress and burnout syndrome on the productivity and sustainability of human talent in the Ecuadorian industrial sector. The research is based on the recognition that adverse working conditions negatively affect performance, mental health, and strategic planning of organizations. The main objective was to analyze the relationship between psychosocial factors and burnout and identify how these variables can be integrated into the design of strategic objectives through the Balanced Scorecard (BSC) approach. The methodology applied was a mixed approach, with a non-experimental design and correlational scope. The Maslach Burnout Test and the ILO Work Stress Questionnaire were used as instruments, administered to a non-probability convenience sample of industrial workers. The results showed medium levels of emotional exhaustion and high levels of depersonalization, as well as work-related stress linked to deficiencies in the technological and organizational environment. Based on these findings, a proposed strategic plan based on the BSC was developed, which includes objectives aligned with improving workplace well-being. The conclusion is that incorporating these factors into strategic management can strengthen organizational performance.